Q & A

Please note:  All photos on this site are the property of
Julia James Photography
and can not be reproduced without permission. 


Q:  Are these prints in a frame?

A: Yes, these prints are matted and in a wood frame.

Q:  How long will it take to get my order?

A: We ship ground via UPS and take extra care to ensure your photo arrives ready to hang and to your utmost satisfaction.   Each photo is customized so please anticipate up to 4 weeks for delivery.

Q: Are the sizes I select accurate?

A: We try to keep the sizes exactly how you order them.  There will be occasions when we have to modify the size slightly to get the best picture quality.

Q:  What if I want another size then what you offer?

A:  Just let us know!  We can typically accommodate several size choices as long as the print quality remains excellent!

Q:  Do you have any other items aside from the framed prints?

A: We do have All Occassion Cards available and will be looking to add new products shortly

Q. I love the All Occassion Cards but would like to have a different photo on the front and customize the quote on the inside.  Can I do this?

A: Absolutely!  Let us know which photo you would like and what you want the cards to say and we will make it happen!  The cards do come in packs of ten.